Privacy Policy

MystiQ (“we,” “our,” or “us”) is a celestial intelligence platform that provides mystical readings, astrology, divination, and AI-powered interpretations. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information.

We collect the following types of information:

• Account Information: Email address, display name (via Firebase Authentication, including Google Sign-In)
• Birth Profile: Birth date, birth time, birth location (latitude/longitude) for astrology and numerology readings
• Reading History: Records of readings you've requested, including input data and AI interpretations
• Usage Data: Analytics data (page views, service usage, feature interactions) to improve the platform
• Payment Information: Stripe securely processes payments; we do not store credit card details

We use your information to:

• Provide personalized mystical readings and AI interpretations
• Calculate accurate astrological charts, numerology reports, and other birth-based readings
• Improve our AI models and service quality
• Analyze usage patterns to enhance features and user experience
• Send transactional emails (account updates, subscription confirmations)
• Comply with legal obligations and enforce our Terms of Service

Your data is securely stored using Firebase (Google Cloud infrastructure) with encryption in transit (TLS/SSL) and at rest. User authentication is handled by Firebase Auth. Birth profiles and reading history are stored in Firestore (NoSQL database).

We use the following third-party services:

• Google (Firebase, Gemini AI): Authentication, database, AI interpretations
• Stripe: Payment processing for subscriptions
• Sentry: Error tracking and monitoring

These services have access only to the minimum data necessary for their functions and are bound by strict privacy agreements.

We use minimal cookies for essential functionality, primarily Firebase authentication session cookies. We do not use third-party advertising cookies.

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate birth profile or account information
• Delete: Request permanent deletion of your account and all associated data
• Export: Download your reading history and birth profile data

To exercise these rights, contact us at support@mystiq.world.

We retain your data as long as your account is active. When you delete your account, all personal data (birth profile, reading history, account info) is permanently removed within 30 days.

MystiQ is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it immediately.

We may update this Privacy Policy from time to time. Material changes will be communicated via email to your registered address. Your continued use of MystiQ after changes are posted constitutes acceptance of the updated policy.

For privacy-related questions, concerns, or data requests, contact us at support@mystiq.world.